Digital Planning has achieved ISO 9001 Quality Management and ISO 27001 Information Security certifications – with zero non-conformances recorded across both audits.
Awarded by the British Assessment Bureau, Digital Planning went through a rigorous review of how the business manages quality, security and delivery across its AI transformation work.
Digital Planning works with complex, regulated industries to develop AI-driven automation and resource management solutions that improve productivity while maintaining rigorous safety, quality and compliance standards.
ISO 9001 is the world’s most widely used quality management standard. It ensures consistent quality across Digital Planning’s workflows, with clear governance, accountability and a formal process for continual improvement, while enhancing customer satisfaction.
ISO 27001 is the international standard for Information Security Management Systems. It provides independently verified assurance that sensitive data, client IP and operational information are protected across discovery, build, deployment and support.
The independent audits provide independent assurance that Digital Planning’s standards are formal, consistent and built for high-stakes environments.
Co-founder Mark Underwood said: “Passing both audits with zero non-conformances reflects the standards we hold ourselves to every day.
“Our clients rely on us to deliver secure, high-quality AI transformation in complex environments, so those standards have to be built into how we work from the start.”
Both accreditations are central to how Digital Planning works with organisations in regulated sectors where process failure, weak governance or poor security can have serious consequences.
Digital Planning also supports clients in achieving Cyber Essentials and Cyber Essentials Plus, helping them establish a Government-backed baseline of cyber security.
This comes as Digital Planning is working towards ISO 42001 – the world’s first international standard for Artificial Intelligence Management.
ISO 42001 sets the framework for responsible AI governance across the system lifecycle, including risk assessment, transparency, human oversight and traceability.
Accredited certification in the UK is still at an early stage, with UKAS only granting its first approvals for certification bodies in early 2026 – putting Digital Planning on course to be one of the first businesses in the region to complete the standard.
Co-founder James Ferraby said: “ISO 42001 is the standard that formalises how AI itself is governed. For a business delivering AI in regulated industries, the value is being among the first to achieve it.”
