Workarounds
Systems technically work, but people avoid or work around them.
Hidden Decisions
Critical decisions are hidden behind confusing interfaces.
False Confidence
UX looks good, but data quality, compliance, or consistency suffer.
UI, UX, and design sit at the human interface layer – where people interact with systems, decisions, and processes.
They connect:
We treat design as behavioural engineering, not visual polish.
UI and UX are used to:
Make the right actions easy and the wrong actions hard.
Surface decision points and consequences clearly.
Reduce cognitive load in complex workflows.
Reinforce accountability through interaction design.
We builds websites, apps, and software platforms.
Digital Planning designs and delivers bespoke projects from a range of service capabilities.
