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# Digital Planning

Digital engineering for ambitious organisations.

## Sitemaps

- [XML Sitemap](https://www.digitalplanning.tech/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Digital Planning reveals reasons tech projects stall](https://www.digitalplanning.tech/digital-planning-reveals-reasons-tech-projects-stall/) - Digital Planning publishes its latest research guide on building a digital culture that makes tech projects succeed, based on insights from 80+ SMEs.
- [Digital Planning is Leicester Riders game ball sponsor](https://www.digitalplanning.tech/digital-planning-is-leicester-riders-game-ball-sponsor/) - Digital Planning attends Leicester Riders’ final home game of 2025 as game day sponsor. This comes as Digital Planning becomes its official digital partner.
- [Digital Planning reveals how to stop adoption of AI failing at people and skills conference](https://www.digitalplanning.tech/digital-planning-reveals-how-to-stop-adoption-of-ai-failing-at-people-and-skills-conference/) - Co-founder James Ferraby led AI culture workshop at East Midlands Chamber People and Skills Conference.
- [Digital Planning to lead AI culture workshop at EMC People & Skills Conference](https://www.digitalplanning.tech/digital-planning-to-lead-ai-culture-workshop-at-emc-people-skills-conference/) - Digital Planning to launch AI culture guide at East Midlands Chamber conference workshop.
- [Digital Planning to run ‘AI in Action’ workshop for East Mids businesses](https://www.digitalplanning.tech/digital-planning-to-run-ai-in-action-workshop-for-east-mids-businesses/) - Digital Planning hosts a practical AI workshop at Loughborough University, showcasing easy AI adoption to businesses across the East Midlands.
- [Digital Planning achieves ISO 9001 and ISO 27001 certification](https://www.digitalplanning.tech/digital-planning-achieves-iso-9001-and-iso-27001-certification/) - Digital Planning is ISO 9001 and ISO 27001 certified, passing with zero non‑conformances as it works towards ISO 42001.
- [Digital Planning becomes East Midlands Chamber’s strategic partner](https://www.digitalplanning.tech/digital-planning-becomes-east-midlands-chambers-strategic-partner/) - Digital Planning has been announced as East Midlands Chamber's strategic partner - helping to transform productivity through original digital technologies.
- [Dimple Chohan appointed Lead UI/UX Developer at Digital Planning](https://www.digitalplanning.tech/dimple-chohan-appointed-lead-ui-ux-developer-at-digital-planning/) - Co-Director James Ferraby praises developer's wide experience and design skills as company also advertises for a new Junior UX/UI Developer.
- [Digital Planning leads AI talk at Barclays Eagle Labs anniversary](https://www.digitalplanning.tech/digital-planning-leads-ai-talk-at-barclays-eagle-labs-anniversary/) - James Ferraby invited to join panel at exclusive celebration marking the second year of the partnership between Barclays and De Montfort University.
- [Digital Planning director talks skills at Chamber President’s Dinner](https://www.digitalplanning.tech/digital-planning-director-talks-skills-at-chamber-presidents-dinner/) - James Ferraby joins invited panel of business leaders to discuss the UK’s emerging Industrial Strategy to 2035.
- [Digital Planning invited to partner on £76,000 Innovate UK-funded CyberSprint project](https://www.digitalplanning.tech/digital-planning-invited-to-partner-on-76000-innovateuk-cybersprint-project/) - Project awarded £76,000 of funding to create a resilient workforce equipped to protect businesses and communities against online threats.
- [Digital Planning founders shortlisted for 3 BusinessDesk leadership awards](https://www.digitalplanning.tech/digital-planning-founders-shortlisted-for-3-businessdesk-leadership-awards/) - Founders Mark Underwood and James Ferraby have been shortlisted in three categories of the 2025 BusinessDesk East Midlands Leadership Awards.
- [Minister welcomes funding for East Midlands CyberSprint project](https://www.digitalplanning.tech/minister-welcomes-funding-for-east-midlands-cybersprint-project/) - Cyber Security Minister Feryal Clark has welcomed the funding of 30+ projects through Innovate UK's first Cyber Local competition.
- [AuditBot recruits Digital Planning AI specialists as Non-Executive Directors](https://www.digitalplanning.tech/auditbot-recruits-digital-planning-ai-specialists-as-non-executive-directors/) - Fintech startup AuditBot has appointed two AI specialists as non-executive directors as it prepares to launch its groundbreaking platform in 2025. Digital Planning founders Mark Underwood and James Ferraby will support the leadership team as they prepare to take Leicestershire-based AuditBot to market. The hires mark a further milestone in AuditBot's mission to transform the
- [Experienced Product Designer joins growing Digital Planning team](https://www.digitalplanning.tech/experienced-product-designer-joins-growing-digital-planning-team/) - Experienced digital designer Olawale Olatunji joins after two years working for Lagos-based technology solutions company Chams Access.
- [Digital Planning appoints its first Chief Operating Officer](https://www.digitalplanning.tech/digital-planning-appoints-its-first-chief-operating-officer/) - Digital Planning has appointed Tony Kearins as development continues on its proprietary agentic AI resource allocation system.
- [Digital Planning wins Digital Technology prize at Made in the Midlands Awards](https://www.digitalplanning.tech/digital-planning-wins-digital-technology-prize-at-made-in-the-midlands-awards/) - Insider Media-led event focusses on excellence in manufacturing across the Midlands, including innovative products, ideas, and achievements from manufacturers.
- [Digital Planning appoints Information Security and Cyber Lead](https://www.digitalplanning.tech/digital-planning-appoints-information-security-and-cyber-lead/) - Brooke Thomson brings certified expertise in information security and the experience to design, implement, and maintain Information Security Management Systems.
- [Digital Planning invests in keeping client relationships at forefront](https://www.digitalplanning.tech/digital-planning-invests-in-keeping-client-relationships-at-forefront/) - Digital Planning has appointed a dedicated Account Manager as it invests in ensuring client relationships remain at the forefront during company growth. Abi Moulds joins the team as Digital Planning strengthens its commitment to exceptional customer service and dynamic project delivery. Abi brings 18 years of customer service, having most recently spent three years dedicated
- [Digital Planning to talk manufacturing technology at UK round table](https://www.digitalplanning.tech/digital-planning-to-talk-manufacturing-technology-at-uk-round-table/) - Digital Planning will join industry leaders to discuss technology and AI at a round table hosted by Insider Media. Directors James Ferraby and Mark Underwood will join leading manufacturers from across the UK for in-depth discussions around issues and opportunities facing the sector. The session will consider how new technologies and methods of automation continue
- [Vim joins as Digital Planning expands creative and design team](https://www.digitalplanning.tech/vim-joins-as-digital-planning-expands-creative-and-design-team/) - Digital Planning has extended its creative and technical capabilities with the arrival of digital designer Vim Vanmali. Vim brings experience spanning both digital design and development across a number of client accounts. Vim will be working closely with Digital Planning’s Lead UI/UX Developer, Dimple Chohan, to deliver client projects. He will also collaborate with CTO
- [Digital Planning reaches final of Insider's Made In The UK awards](https://www.digitalplanning.tech/digital-planning-reaches-final-of-insiders-made-in-the-uk-awards/) - Digital Planning has reached the national final of Insider’s Made In The UK Awards. The Loughborough-based AI, digital automation, and cybersecurity specialist has been listed in the Digital Technology category of the annual event. It comes after Digital Planning won the Midlands regional prize in the same category earlier this year. The award recognises innovative
- [Digital Planning moves in to Advanced Technology Innovation Centre](https://www.digitalplanning.tech/digital-planning-moves-in-to-advanced-technology-innovation-centre/) - Digital Planning has moved into larger office space at the Advanced Technology Innovation Centre in Loughborough. ATIC, at the heart of the Loughborough University Science and Enterprise Park, is home to dozens of R&D-powered businesses. This move comes as the company manages a period of rapid growth, going from 7 employees in May 2024 to
- [Digital Planning named Official Digital Partner of Leicester Riders](https://www.digitalplanning.tech/digital-planning-named-official-digital-partner-of-leicester-riders/) - Digital Planning has been named Official Digital Partner of the Leicester Riders – the UK’s oldest professional basketball club. The partnership is marked by the launch of the Riders’ new official website, designed and developed by Loughborough-based Digital Planning. The new site offers an enhanced user experience for fans, sponsors, and partners. It features streamlined
- [Digital Planning supports Charnwood Community Heroes 2025](https://www.digitalplanning.tech/digital-planning-supports-charnwood-community-heroes-2025/) - Digital Planning will sponsor the Inspiring Others category of the Charnwood Community Heroes Awards 2025. Organised by Charnwood Borough Council, the awards celebrate individuals and groups that dedicate their time and energy to making a positive impact in the Borough. The Inspiring Others Award recognises people who motivate and support those around them. The category
- [James and Mark support AuditBot at Accountex](https://www.digitalplanning.tech/james-and-mark-support-auditbot-at-accountex/) - Digital Planning founders James Ferraby and Mark Underwood attended Accountex to support the public launch of AuditBot. Accountex brings together more than 300 leading software and service suppliers, ranging from major fintech brands and cutting-edge start ups. Earlier this year, AuditBot appointed AI specialists James and Mark as non-executive directors as it prepared to launch
- [Enterprising Women nomination for Dimple](https://www.digitalplanning.tech/enterprising-women-nomination-for-dimple/) - Digital Planning Lead UI UX Developer Dimple Chohan has been shortlisted for an Enterprising Women Award. She was named as a finalist in the Female Employee of the Year category at the Enterprising Women hosted its Summer Networking and Finalist Announcement event on Thursday. Category sponsors Cambridge & Counties Bank recognised Dimple’s impact since joining
- [Digital Planning CTO on national AI manufacturing roundtable](https://www.digitalplanning.tech/digital-planning-cto-on-national-ai-manufacturing-roundtable/) - Digital Planning’s Chief Technology Officer shared his expertise with a national round table considering skills and AI in UK manufacturing. Robbie Lewis featured in sessions for Insider Media’s “Bridging the skills gap: AI, diversity and the future of UK manufacturing” roundtables in Liverpool. The event brought together regional industry leaders from around the UK to
- [Digital Planning awarded Good Business Charter](https://www.digitalplanning.tech/digital-planning-awarded-good-business-charter/) - Digital Planning is now accredited under the Good Business Charter - the independent UK standard for business ethics and responsibility.
- [Digital Planning appoints Operations Manager to support scaling](https://www.digitalplanning.tech/digital-planning-appoints-operations-manager-to-support-scaling/) - William Darkes has joined Digital Planning as Operations Manager - further strengthening the team as it continues to scale.
- [Digital Planning launches client project tracking portal](https://www.digitalplanning.tech/digital-planning-launches-client-project-tracking-portal/) - Digital Planning launches live client project portal to strengthen client relationship and transparency. The end-to-end solution provides secure collaboration.
- [Digital Planning attends Charnwood Community Heroes](https://www.digitalplanning.tech/digital-planning-attends-charnwood-community-heroes/) - Digital Planning sponsored the Inspiring Others category at the Charnwood Community Heroes Awards. The category highlights the power of encouragement and leadership.
- [Digital Planning shortlisted for Barclays Entrepreneur Awards](https://www.digitalplanning.tech/digital-planning-shortlisted-for-barclays-entrepreneur-awards/) - Digital Planning has been shortlisted in the High Growth Company category of the Barclays Entrepreneur Awards 2025.
- [Digital Planning appoints Head of Engineering](https://www.digitalplanning.tech/digital-planning-appoints-head-of-engineering/) - As Digital Planning’s Head of Engineering, Maksym will take responsibility for overseeing delivery of all engineering, with a focus on custom software projects.
- [Digital Planning becomes Microsoft AI and Cloud Solutions Partner](https://www.digitalplanning.tech/digital-planning-becomes-microsoft-ai-and-cloud-solutions-partner/) - Digital Planning earned Microsoft AI and Cloud Solutions Partner accreditation, showcasing its advanced expertise in delivering AI solutions.
- [Digital Planning joins AI expert panel alongside Barclays and Google](https://www.digitalplanning.tech/digital-planning-joins-ai-expert-panel-alongside-barclays-and-google/) - Barclays Eagle Labs invited James to contribute to a Growing your Business with AI session staged during the Festival of Entrepreneurs 2025 at the NEC.
- [Digital Planning strengthens client-focussed operations](https://www.digitalplanning.tech/digital-planning-strengthens-client-focussed-operations/) - Louise Malpass has joined Digital Planning as Office Administrator as the company continues with the recruitment strategy underpinning its fast growth.
- [Digital Planning welcomes new Business Development Manager ](https://www.digitalplanning.tech/digital-planning-welcomes-new-business-development-manager/) - Digital Planning has appointed Adam Hammond as its Business Development Manager as it looks to scale its client-focused digital solutions.
- [Digital Planning founders celebrate growth at Barclays Entrepreneur Awards 2025](https://www.digitalplanning.tech/digital-planning-founders-celebrate-growth-at-barclays-entrepreneur-awards-2025/) - Digital Planning’s high-growth achievements were recognised last night at the Barclays Entrepreneur Awards 2025.
- [Ben Hutchings appointed as Chief Science Officer](https://www.digitalplanning.tech/ben-hutchings-appointed-as-chief-science-officer/) - Digital Planning’s strengthen its focus on research, development, and delivery by appointing AI/ML engineer as Chief Science Officer.
- [Digital Planning discusses Budget on BBC Politics East Midlands](https://www.digitalplanning.tech/digital-planning-discusses-budget-on-bbc-politics-east-midlands/) - Digital Planning co-founder James Ferraby provided Business reaction at the East Midlands Chamber’s Future Flux conference at De Montfort University.
- [Digital Planning welcomes Technical Support Engineer](https://www.digitalplanning.tech/digital-planning-welcomes-technical-support-engineer/) - Digital Planning welcomes Technical Support Engineer Eamon Brookes - strengthening Cyber Essentials support and secure-by-design cyber services for clients.​
- [Research Engineer Ollie Anderson joins Digital Planning](https://www.digitalplanning.tech/research-engineer-ollie-anderson-joins-digital-planning/) - Ollie brings advanced expertise in mathematics and applied data science, with a strong grounding in renewable technologies.
- [Digital Planning accepted for Royal Society Industry Fellowship](https://www.digitalplanning.tech/digital-planning-accepted-for-royal-society-industry-fellowship/) - The Royal Society Industry Fellowship Scheme connects companies with world-class post-Doctoral and Fellowship researchers.
- [Digital Planning and University of Derby commence PhD research project](https://www.digitalplanning.tech/digital-planning-and-university-of-derby-commence-phd-research-project/) - Research scholar Aman Wakade has commenced work with Digital Planning as part of its PhD sponsorship project with the University of Derby. An expert in artificial intelligence focused on delivering real-world impact in healthcare, Aman commenced work this month. He will lead a pioneering 4-year project with the University of Derby and focused on federated
- [Digital Planning to judge on University of Derby's Cyber AI Hackathon 2025](https://www.digitalplanning.tech/digital-planning-to-judge-on-university-of-derbys-cyber-ai-hackathon-2025/) - Digital Planning will help develop the next generation of cybersecurity and AI experts - by backing the University of Derby’s Cyber AI Hackathon.
- [Digital Planning co-authors AI research paper with University of Derby](https://www.digitalplanning.tech/digital-planning-co-authors-ai-research-paper-with-university-of-derby/) - An AI research paper co-authored by Digital Planning will be presented at a leading science and technology conference in Morocco. The conference paper, Recognizing Cardiovascular Risk Patterns using Ensemble Learning Algorithms, demonstrates how combining multiple artificial intelligence models can improve the predictive accuracy of heart attack risk. This approach of combining multiple AI models is
- [Digital Planning backs West Midlands Health Tech AI hackathon](https://www.digitalplanning.tech/digital-planning-supports-west-midlands-health-tech-accelerator-hackathon-to-address-healthcare-challenges/) - Digital Planning supports Birmingham City Universities WMHTIA hackathon as industry partner, alongside fellow industry leaders.
- [Digital Planning attend as industry leaders at Dubai international advances in AI for society conference](https://www.digitalplanning.tech/digital-planning-attend-as-industry-leaders-at-dubai-international-advances-in-ai-for-society-conference/) - Digital Planning were industry partners at the 2-day International Conference on Advances in Artificial Intelligence for Society, held at Gulf Medical University in UAE.
- [Digital Planning partners with Gulf Medical University to advance healthcare AI](https://www.digitalplanning.tech/digital-planning-partners-with-gulf-medical-university-to-advance-healthcare-ai/) - Digital Planning and Gulf Medical University formalised a strategic partnership during the International Conference on Advances in Artificial Intelligence for Society (ICA2S). The agreement was signed in the UAE by Chancellor, Professor Manda Venkatramana, marking an international industry-academia collaboration. This partnership will further advance the development of Digital Planning’s AI resource allocation platform Metis -
- [Digital Planning joins University of Derby VC research showcase](https://www.digitalplanning.tech/digital-planning-joins-university-of-derby-vc-research-showcase/) - Digital Planning’s Chief Science Officer Ben Hutchings attended the University of Derby’s Vice-Chancellor’s Partnership Award Scheme Showcase as a trusted commercial R&D partner for academia and industry.​ The event brought together researchers, civic organisations and businesses to explore how funded partnerships can turn cutting-edge research into high-value, competitive proposals with real-world impact. Digital Planning focused
- [Digital Planning to judge Leicestershire innovation awards](https://www.digitalplanning.tech/digital-planning-to-judge-leicestershire-innovation-awards/) - Digital Planning directors judge and sponsor two categories at East Midland Chambers Leicestershire innovation awards.
- [Digital Planning sponsors innovation at Leicestershire Business Awards 2026](https://www.digitalplanning.tech/digital-planning-sponsors-regional-innovation-at-leicestershire-business-awards-2026/) - Digital Planning is sponsoring the Digital Transformation and Innovation of the Year categories at the 2026 Leicestershire Business Awards. The aim is to back organisations that use technology and innovation to deliver evidence of productivity, resilience and streamlined services. Hosted by East Midlands Chamber, the annual awards bring together businesses across Leicestershire to celebrate growth,
- [Digital Planning partners with Loughborough University to accelerate AI development](https://www.digitalplanning.tech/digital-planning-partners-with-loughborough-university-to-accelerate-ai-development/) - Digital Planning joins Loughborough University’s Doctoral Innovation Programme - connecting researchers with industry partners to tackle innovation challenges.
- [Digital Planning founders shortlisted for tech and business awards](https://www.digitalplanning.tech/digital-planning-founders-shortlisted-for-tech-and-business-awards/) - Company directors are finalists in both the Technology Leader and Company Leader categories at the Business Desk’s East Midlands Leadership Awards 2026.
- [Digital Planning joins expert panel at Future Flux growth conference](https://www.digitalplanning.tech/digital-planning-joins-expert-panel-at-future-flux-growth-conference/) - James Ferraby was invited by East Midlands Chamber to speak at the event, which brought together business leaders, policymakers and academics.
- [Digital Planning backs responsible practice during Good Business Charter week](https://www.digitalplanning.tech/digital-planning-backs-responsible-practice-during-good-business-charter-week/) - Digital Planning is proud to support Good Business Charter week as an accredited organisation, having achieved Good Business Charter (GBC) status in 2025. This accreditation forms part of Digital Planning’s commitment to ethical, responsible growth. The Charter’s 10-point framework gives the business a clear structure for doing the right thing for its people, partners and
- [Digital Planning backs digital transformation at Leicestershire awards](https://www.digitalplanning.tech/digital-planning-backs-digital-transformation-at-leicestershire-awards/) - DP Founders presented the Digital Transformation and Innovation of the Year awards, as sponsors, at the East Midlands Chamber Leicestershire Business Awards 2025/26.
- [Digital Planning interviewed on air as part of BBC AI week](https://www.digitalplanning.tech/digital-planning-interviewed-on-air-as-part-of-bbc-ai-week/) - Co-founder James Ferraby was interview on BBC radio, explaining what artificial intelligence means for jobs and productivity in the Midlands.
- [Digital Planning to join Manufacturing and Trade Conference panel](https://www.digitalplanning.tech/digital-planning-joins-manufacturing-and-trade-conference-panel/) - Co-founder James Ferraby joins a talent and productivity panel at the East Midlands Manufacturing and Trade Conference, launching AI guide for manufacturers.
- [Digital Planning introduces AI guide at manufacturing conference](https://www.digitalplanning.tech/digital-planning-introduces-ai-guide-at-manufacturing-conference/) - Digital Planning joins panel of leaders at the East Midlands Manufacturing and Trade Conference to discuss skills, retention and productivity in manufacturing.
- [Digital Planning AI news editor platform wins Midlands award](https://www.digitalplanning.tech/digital-planning-ai-news-editor-platform-wins-midlands-award/) - Digital Planning's AI platform wins regional industry award at the 2026 CIPR Midlands Awards.
- [Digital Planning meets East Midlands Regional Defence and Security Cluster](https://www.digitalplanning.tech/digital-planning-meets-east-midlands-regional-defence-and-security-cluster/) - Digital Planning joins East Midlands Regional Defence and Security Cluster meeting, as cyber security remains a key gateway to defence procurement for SMEs.
- [Digital Planning sets out new ESG commitments](https://www.digitalplanning.tech/digital-planning-sets-out-new-esg-commitments/) - Digital Planning launches new ESG policy built on Good Business Charter standards and United Nations Sustainable Development Goals.
- [Digital Planning PhD research accepted at leading international AI conference](https://www.digitalplanning.tech/digital-planning-phd-research-accepted-at-leading-international-ai-conference/) - Digital Planning's University of Derby PhD student will present research findings at leading international AI conference in June.
- [Cyber Essentials & CE Plus: Important Changes for 2025 You Need to Know](https://www.digitalplanning.tech/cyber-essentials-ce-plus-important-changes-for-2025-you-need-to-know/) - Whether you’re already Cyber Essentials certified or currently working towards it, it’s important to stay on top of the latest changes from the National Cyber Security Centre (NCSC) and IASME, the certification body. As of 28th April 2025, several updates have been made that will impact both Cyber Essentials (CE) and Cyber Essentials Plus (CE+)
- [Windows 10 End of Life and Windows 11 22H2 in 2025: What You Need to Know](https://www.digitalplanning.tech/windows-10-end-of-life-and-windows-11-22h2-in-2025-what-you-need-to-know/) - Windows 10 and Windows 11 22H2 will reach its end of life on October 14th 2025. After this date, Microsoft will no longer provide free monthly security update releases, technical support or bug fix patches for Windows 10 and Windows 11 22H2. What does Windows 22H2 mean: Windows 22H2 refers to a feature update for
- [Digital delivery gap is costing UK manufacturers more than they realise](https://www.digitalplanning.tech/digital-delivery-gap-is-costing-uk-manufacturers-more-than-they-realise/) - Digital Planning's latest research sets out why AI investment stalls on the factory floor - with a 5-step guide to fix it in 90 days.
- [Digital Planning features in The Times for Good Business Charter campaign](https://www.digitalplanning.tech/digital-planning-features-in-the-times-for-good-business-charter-national-campaign/) - Digital Planning features today in The Times, alongside the UK’s leading ethical businesses in the Good Business Charter’s national campaign.
- [The future role of AI in end-of-life care](https://www.digitalplanning.tech/the-future-role-of-ai-in-end-of-life-care/) - Availability of end-of-life care is 'variable and inequitable'. AI technology can ease the administrative burden, giving health professionals time to be human.
- [Digital Planning shortlisted in two categories of Leicestershire Business Awards.](https://www.digitalplanning.tech/digital-planning-shortlisted-in-two-categories-of-leicestershire-business-awards/) - Barrow-based digital agency is a finalist for both Outstanding Growth and Excellence In Innovation.
- [How to unlock the small business potential of AI](https://www.digitalplanning.tech/how-to-unlock-the-small-business-potential-of-ai/) - Research suggests 43% of SMEs have no plan to introduce AI - here’s 3 ways to get started.
- [Digital transformation is crucial for NHS reform.](https://www.digitalplanning.tech/digital-transformation-is-crucial-for-nhs-reform/) - Digital Planning Director James Ferraby offers his assessment of Lord Ara Darzi’s diagnosis.
- [James Ferraby: ‘Digital transformation doesn’t have to be overwhelming’](https://www.digitalplanning.tech/james-ferraby-digital-transformation-doesnt-have-to-be-overwhelming/) - Digital Planning is a platform-agnostic digital agency - but what does that mean and why does it matter to our clients?
- [‘Devolved Tech is a big opportunity for UK Industrial Strategy’](https://www.digitalplanning.tech/mark-underwood-devolved-tech-is-a-big-opportunity-for-uk-industrial-strategy/) - Mark Underwood highlights that while tech growth is focused in London, regions like Leicestershire have untapped potential for broader economic growth.
- [UK’s AI race will only be won through business-level adoption](https://www.digitalplanning.tech/uks-ai-race-will-only-be-won-through-business-level-adoption/) - Digital Planning co‑founder explains why the UK’s new £2.5bn AI and quantum package will only deliver returns if it drives real business‑level adoption.
- [Digital Planning welcomes Digital Transformation Specialist](https://www.digitalplanning.tech/digital-planning-welcomes-digital-transformation-specialist/) - Digital Planning expands its coding and digital solutions expertise with the addition of James Reed as Digital Transformation Specialist.

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- [Who we are](https://www.digitalplanning.tech/who-we-are/) - Digital Planning - Founded by James Ferraby and Mark Underwood, we offer end-to-end business automation solutions. Our cutting-edge technology and innovative strategies help businesses overcome complex challenges, streamline operations and achieve their objectives more productively.
- [What Drives Us](https://www.digitalplanning.tech/what-drives-us/) - What drives us. We don't fix symptoms. We engineer systems. Most organisations look at the parts. We look at the whole. We treat your organisation as one interconnected engine. By fixing the spaces between your teams and technology, we turn friction into flow. Diagnostics & Modelling Increased Productivity means increased growth. But productivity isn't created
- [Zoho Partnership](https://www.digitalplanning.tech/zoho-partnership/) - We help businesses get more from Zoho through connected systems, automation and operational workflows designed around the way teams actually work.
- [Our People](https://www.digitalplanning.tech/our-people/) - Our People. Research-led. Operationally focused. Collaboratively minded. We are a collective of researchers, engineers, and architects. We have seen initiatives succeed, stall, and fail - and that experience informs every system we design. We don’t just build tools; we take pride in engineering the reality of how your business runs. Mark is a serial entrepreneur
- [AI, Optimisation & Decision Intelligence](https://www.digitalplanning.tech/ai-optimisation-decision-intelligence/) - Shape decisions. AI, Optimisation & Decision Intelligence. We embed research-grade artificial intelligence where it changes behaviours - not as a tech gimmick. Is your intelligence truly shifting organisational outcomes? Key decisions still being made with partial visibility. Complex trade-offs remain reliant on informal judgement. Optimisation is piecemeal - not system-wided We see a lot of
- [Managed IT & Cyber Security](https://www.digitalplanning.tech/managed-it-cyber-security/) - Automate operations. Managed IT &Cyber security. Digital control and resilience by design. Managed IT and cyber security are only as good as the response of organisations under pressure. Common faultlines within organisations. Change introduces disproportionate operational risk. Security controls exist, but behaviour and governance don’t align. Audit or procurement requirements are becoming business-critical. Managed IT
- [Automation & Integration](https://www.digitalplanning.tech/automation-integration/) - Automate operations. Automation& Integration. Making work flow as it should. Automation only helps when it reinforces how organisations are supposed to operate. When that fails, it systemises dysfunction. Common challenges. Manual workarounds masking deeper system issues. Integrations exist, but information flow is unreliable. Outcomes depend on individual heroics, not systems. Automation only helps when it
- [Software & Platforms](https://www.digitalplanning.tech/software-platforms/) - Build systems. Software & Platforms. Digital Planning builds platforms that become assets - growing sustainably alongside your organisation. A familiar set of challenges face organisations. MismatchOff-the-shelf tools impose the wrong operating logic. Technical DebtExisting custom systems have become brittle or bloated. Scale BarrierA product or platform has outgrown its original foundations. Our response? To build
- [Agent Ready - CRM Hygiene](https://www.digitalplanning.tech/agent-ready-crm-hygiene/) - Your workflow Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene Pick a workflow​Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene A pipeline forecast. You can trust. The CRM Hygiene Agent reads your calls, emails, and meeting notes - and keeps your
- [Agent Ready - Customer Renewal](https://www.digitalplanning.tech/agent-ready-customer-renewal/) - Your workflow Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene Pick a workflow​Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene Renewals managed. Not missed. The Customer Renewal Agent monitors every account in your CRM, surfaces at-risk contracts 90 days out, and
- [Agent Ready - IT Helpdesk](https://www.digitalplanning.tech/agent-ready-it-helpdesk/) - Your workflow Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene Pick a workflow​Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene Your engineers. On hard problems. The IT Helpdesk Triage Agent reads incoming tickets, resolves routine requests autonomously, and routes everything else
- [Agent Ready - Proposal Generator](https://www.digitalplanning.tech/agent-ready-proposal-generator/) - Your workflow Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene Pick a workflow​Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene A branded proposal. Two hours after the call. The Proposal Generator Agent reads your discovery call transcript, extracts what the prospect
- [Agent Ready - Credit Control](https://www.digitalplanning.tech/agent-ready-credit-control/) - Your workflow Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene Pick a workflow​Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene Cash collected. Not chased. The Credit Control Agent integrates with your accounting platform, reads your live debtor book daily, and drafts
- [Agent Ready - Customer Service](https://www.digitalplanning.tech/agent-ready-customer-service/) - Your workflow Explore the agents Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene Pick a workflow​ Customer Service Credit Control Proposal Generator IT Helpdesk Customer Renewal CRM Hygiene Every support ticket. Answered like your best agent wrote it. The Customer Service Agent wraps your ticketing system instance with an agentic reply
- [Client Stories](https://www.digitalplanning.tech/client-stories/) - Client stories.​ Explore how we've helped organisations bring their ideas to life through thoughtful design, smart strategy, and digital automation. AllArtificial IntelligenceBrandingCyber SecurityDigital AutomationResource AutomationWeb Design CommsTally® Service Platform Supporting 1284 Communications in achieving Cyber Essentials Plus certification – strengthening internal processes, protecting data, and enabling public sector opportunities. Zhoosh Supporting Zhoosh with a new
- [Privacy policy](https://www.digitalplanning.tech/privacy-policy/) - Read our Privacy Policy to understand how Digital Planning protects your personal data. We are committed to ensuring your privacy and security in compliance with data protection regulations.
- [Professional Services](https://www.digitalplanning.tech/professional-services/) - Professional Services. Scaling expert judgement without increasing risk or headcount. By upgrading manual review cycles into intelligent, governed workflows, firms cut review time and improve consistency while demonstrating regulatory compliance. The Operating Constraint. Regulated environments stall when compliance depends on manual review rather than system design. The scaling barrier.Growth is tied to headcount, with critical
- [Diagnostics & Modelling](https://www.digitalplanning.tech/diagnostics-modelling/) - Shape decisions. Diagnostics& Modelling. Reduce risk. Create clarity. Decide with confidence. Diagnostics designed to help leadership teams make confident, defensible choices about where to invest time, capital, and organisational effort. Investment Diagnostic. For leadership teams preparing to commit material capital, time, or organisational change.This diagnostic is delivered by a senior, multi-disciplinary team combining: Machine Learning,
- [Bridging the Digital Delivery Gap](https://www.digitalplanning.tech/digital-delivery-gap/) - Close the gap between digital strategy and delivery.​ Our industry research guide provides practical advice for manufacturing leaders looking to use digital to improve margins, lead times, and operational reliability - without committing to large, high-risk transformation projects. Our guide shares with you: Why digital initiatives often fail to deliver What successful manufacturers are doing
- [Two-Factor Authentication](https://www.digitalplanning.tech/two-factor-authentication/) - Two-Factor Authentication (2FA). Two-Factor Authentication (2FA) is an extra layer of security that helps protect your WordPress website from unauthorized access. It requires you to provide two pieces of information to log in:Something you know – Your username and password.Something you have – A unique code from your phone or another trusted device.This ensures that
- [Insights](https://www.digitalplanning.tech/insights/) - Discover expert insights on innovation, AI, and automation from Digital Planning. Our blogs explore global digital trends, director perspectives and cutting-edge solutions that drive business transformation. Stay informed on the latest advancements shaping industries worldwide and learn how technology can optimise your operations.
- [Governance](https://www.digitalplanning.tech/governance/) - Governance. PRINCE2 aligned. Pragmatically applied. We deliver projects within a rigorous governance framework adapted from PRINCE2 standards. Our operations team is PRINCE2 qualified, ensuring that whether we are delivering a rapid feature build or a multi-year transformation, the controls match the risk profile of the work. Our Security Posture. Right-sized control Content Rigid process kills
- [Website Hosting](https://www.digitalplanning.tech/website-hosting/) - Website hosting. Your website continues to grow, and to support that growth you need hosting that is fast, secure and professionally managed. Our hosting platform is designed for high performance, offering high availability, UK-based infrastructure, full maintenance and proactive monitoring. Key hosting features. By continuing to host with us, you’re choosing a service that ensures
- [Partnerships](https://www.digitalplanning.tech/partnerships/) - Partnerships. We are vendor-agnostic by design. We partner only with technology providers and research institutions that demonstrate genuine operating value, ensuring the systems we build are resilient, supportable, and engineered to last. Our Philosophy. We do not collect badges for the sake of coverage.Our partnerships are chosen based on a single criterion: does this technology
- [Smarter IT](https://www.digitalplanning.tech/smarter-it/) - Smarter IT. Stronger Security. Better Value. At Digital Planning, we provide end-to-end managed IT services designed to keep your business running smoothly, securely, and efficiently. Whether you need round-the-clock technical support, cybersecurity, website management, or a clear roadmap for digital transformation, we’re here to be your trusted IT partner. Remote support & monitoring. Proactive 24/7
- [Manufacturing](https://www.digitalplanning.tech/manufacturing/) - Manufacturing. Engineering planning and execution for complex environments. By implementing production planning systems that reflect real‑world constraints, operations reduce scrap and rework while gaining one trusted view of performance. The Operating Constraint. In high-mix, low-volume environments, complexity eventually outgrows manual coordination limiting flexibility, capacity, and confidence in delivery. Planning bottlenecks. Last‑minute scheduling in spreadsheets makes
- [Logistics](https://www.digitalplanning.tech/logistics/) - Logistics. Routing, capacity, and service-level oversight for complex delivery networks. By unifying vehicles and drops into a single real‑time AI view, teams cut manual chasing and can prioritise delays before they impact customers. The Operating Constraint. In multi-drop, time-sensitive networks, delivery complexity quickly overruns manual planning and tracking, capping fleet capacity, driving late drops, and
- [Industries](https://www.digitalplanning.tech/industries/) - Industries. Digital Planning works across complex and regulated industries. We focus on sectors where off-the-shelf tools often fail to model reality. The common factor is not just the industry. The Operating Challenge. The common challenge our clients face lies in specific operating realities which are not addressed by standard software. Critical decisions.Environments where choices are
- [Information Security](https://www.digitalplanning.tech/information-security/) - Information Security. Resilience, redundancy, and compliance built in by design. We treat cyber security as a fundamental operating condition. From our physical infrastructure to our internal governance, every system we engineer is designed to remain secure, available, and recoverable under pressure. Our Security Posture. Cyber Essentials Plus.Fully accredited. We undergo independent technical verification of our
- [Healthcare](https://www.digitalplanning.tech/healthcare/) - Healthcare. Optimising patient flow and resource allocation in high-stakes environments. By integrating fragmented coordination into a single, live view of capacity, teams adapt to surges faster and keep care running safely. The Operating Constraint. In complex care environments, patient flow is held back by disconnected systems and manual resource coordination. Flow bottleneck.Patient journeys are delayed
- [Commercial R&D & IP](https://www.digitalplanning.tech/commercial-r-and-d-ip/) - Build systems. Commercial R&D & IP. Turning your ideas into systems. Digital Planning works alongside your team to design, test, implement, and monitor scalable solutions. R&D is how smart organisations build impact.We continuously evolve platforms for organisations that want to continuously improve How we work The operating problem this addresses. Some constraints are structural: Process
- [How We Work](https://www.digitalplanning.tech/how-we-work/) - Our Method. From intent to operation - without losing accountability. We treat design, build, and run as a single obligation, staying accountable for how the system performs once it is live. Layers Strategy-only firmsLayers 1-2 Layer 1Strategic Intent Strategy-only firmsLayers 1-2 Layer 2Operating Model SIs / MSPsLayers 3-5 Layer 3Systems & Infrastructure SIs / MSPsLayers
- [Cyber Essentials Subscription Terms & Conditions.](https://www.digitalplanning.tech/cyber-essentials-subscription/) - Cyber Essentials Subscription Terms & Conditions. Subscription Summary – What You’re Agreeing To By subscribing to Digital Planning’s Cyber Essentials or Cyber Essentials Plus service, you confirm that:You’re entering a 12-month contract, billed monthly or annually depending on your planYour subscription will auto-renew each year, unless you cancel at least 30 days before renewalIf you cancel early, you must pay
- [Our commitment to you](https://www.digitalplanning.tech/our-commitment-to-you/) - How Digital Planning delivers clear communication, responsive support, and ongoing service improvement - with a genuine focus on client success.
- [Cyber security - refund policy](https://www.digitalplanning.tech/cyber-security-refund-policy/) - Refund and Termination Policy for our cyber security services.

## Research Papers

- [Recognizing Cardiovascular Risk Patterns using Ensemble Learning Techniques](https://www.digitalplanning.tech/research-papers/recognizing-cardiovascular-risk-patterns-using-ensemble-learning-techniques/) - This work investigates cardiovascular risk prediction using ensemble machine learning techniques. It evaluates multiple ensemble models to improve prediction accuracy and support early clinical decision-making.
- [Enhancing Kidney Transplant Compatibility Outcomes through Graph Attention-Based Learning](https://www.digitalplanning.tech/research-papers/enhancing-kidney-transplant-compatibility-outcomes-through-graph-attention-based-learning/) - This research proposes a Graph Attention Network-based framework for modelling donor–recipient relationships. The objective is to improve compatibility assessment by learning complex interactions among transplant variables.
- [Leveraging Federated Learning for Predicting Kidney Graft Survival Using OPTN Dataset](https://www.digitalplanning.tech/research-papers/leveraging-federated-learning-for-predicting-kidney-graft-survival-using-optn-dataset/) - The paper presents a federated learning approach for kidney graft survival prediction using the OPTN dataset. The work emphasizes privacy-preserving collaborative learning without sharing patient-level data.
- [Modeling Kidney Transplant Compatibility using a Federated Multi-Layer Perceptron Framework](https://www.digitalplanning.tech/research-papers/modeling-kidney-transplant-compatibility-using-a-federated-multi-layer-perceptron-framework/) - This study develops a federated multilayer perceptron framework for kidney transplant compatibility prediction.
- [Survey Paper on Federated Learning in Healthcare](https://www.digitalplanning.tech/research-papers/survey-paper-on-federated-learning-in-healthcare/) - This comprehensive survey reviews federated learning architectures, privacy-preserving techniques, healthcare applications, deployment challenges, and future research directions.
- [Comparison of 7 Generic Federated Learning Frameworks on Kidney Graft Survival with Implementation](https://www.digitalplanning.tech/research-papers/comparison-of-7-generic-federated-learning-frameworks-on-kidney-graft-survival-with-implementation/) - This comparative experimental study evaluates seven federated learning frameworks—including Flower, FedML, and PySyft—using the OPTN kidney transplant dataset, comparing performance, scalability, communication efficiency, and privacy.
- [FGNN-DT: A Privacy-Preserving Federated Graph Learning and Digital Twin Framework for Breast Cancer Recurrence Prediction](https://www.digitalplanning.tech/research-papers/fgnn-dt-a-privacy-preserving-federated-graph-learning-and-digital-twin-framework-for-breast-cancer-recurrence-prediction/) - The paper integrates federated graph learning with digital twin technology for breast cancer recurrence prediction. The framework combines privacy preservation, graph neural networks, and digital twins for clinically informed prediction.
- [Federated Graph Learning for Resilient Healthcare Infrastructure Modelling in OPTN Transplant Network](https://www.digitalplanning.tech/research-papers/federated-graph-learning-for-resilient-healthcare-infrastructure-modelling-in-optn-transplant-network/) - This work models OPTN transplant networks using federated graph learning to improve resilience and knowledge sharing across distributed healthcare infrastructures while preserving data privacy.
- [Bridging the Digital Delivery Gap in Manufacturing](https://www.digitalplanning.tech/research-papers/bridging-the-digital-delivery-gap-in-manufacturing/) - A qualitative guide for manufacturers under pressure to improve margins, lead times and operational reliability. Based on original interviews with 80+ UK companies, this guide explores the common barriers stopping manufacturers from turning digital investment into measurable delivery improvements.
- [Building a Digital Culture That Makes Tech Projects Work](https://www.digitalplanning.tech/research-papers/building-a-digital-culture-that-makes-tech-projects-work/) - A qualitative guide for industry, based on original interviews with 80+ UK companies. Practical insight for business leaders preparing to invest in digital tools and AI, with a focus on the culture, leadership and adoption behaviours that make technology projects succeed.

## Client Stories

- [EMC AI Newsroom](https://www.digitalplanning.tech/client-stories/emc-ai-newsroom/) - Digital Planning partnered with the Chamber to streamline newsroom workflows using AI. From mapping bottlenecks to building a custom AI editorial platform, we automate news monitoring and drafting.
- [CommsTally® Service Platform](https://www.digitalplanning.tech/client-stories/commstally-service-platform/) - Digital Planning engineered the systems behind CommsTally®, turning complex campaign data into client-ready dashboards through automated scoring and a unique AI-driven quantification engine.
- [East Midlands Create Growth](https://www.digitalplanning.tech/client-stories/east-midlands-create-growth/) - We redesigned the EMC² Create Growth website to promote events, share success stories, and drive sign-ups from the East Midlands creative community.
- [SoundingBoard](https://www.digitalplanning.tech/client-stories/soundingboard/) - Custom WordPress website for Sounding Board, featuring UX/UI design, CRM integration, and AI Smart Notes - built by Digital Planning.
- [1284](https://www.digitalplanning.tech/client-stories/1284/) - Digital Planning supported 1284 Communications in achieving Cyber Essentials Plus certification - mproving cyber protection, compliance, and team awareness.
- [Leicester Riders](https://www.digitalplanning.tech/client-stories/leicester-riders/) - We designed and built a custom WordPress website for Leicester Riders with ticketing, team management, Instagram integration, and mobile-first performance.
- [Zhoosh](https://www.digitalplanning.tech/client-stories/zhoosh/) - We helped launch Zhoosh’s new brand and platform - simplifying flexible benefits for SMEs with a modern identity, custom system, and user-friendly website.

## Categories

- [Uncategorized](https://www.digitalplanning.tech/category/uncategorized/)
- [Insights](https://www.digitalplanning.tech/category/insights/)
- [Director's View](https://www.digitalplanning.tech/category/directors-view/)
- [News](https://www.digitalplanning.tech/category/news/)
- [Cyber security](https://www.digitalplanning.tech/category/cybersecurity/)

## Research Statuses

- [Presented](https://www.digitalplanning.tech/research-status/presented/)
- [Published](https://www.digitalplanning.tech/research-status/published/)
- [Under Review](https://www.digitalplanning.tech/research-status/under_review/)
- [In Progress](https://www.digitalplanning.tech/research-status/in_progress/)

## Research Tags

- [Conference](https://www.digitalplanning.tech/research-tag/conference/)
- [Journal](https://www.digitalplanning.tech/research-tag/journal/)
- [Whitepaper](https://www.digitalplanning.tech/research-tag/whitepaper/)

## Client Story Categories

- [Web Design](https://www.digitalplanning.tech/client-stories/client-story-category/web-design/)
- [Resource Automation](https://www.digitalplanning.tech/client-stories/client-story-category/resource-automation/)
- [Digital Automation](https://www.digitalplanning.tech/client-stories/client-story-category/digital-automation/)
- [Cyber Security](https://www.digitalplanning.tech/client-stories/client-story-category/cyber-security/)
- [Branding](https://www.digitalplanning.tech/client-stories/client-story-category/branding/)
- [Artificial Intelligence](https://www.digitalplanning.tech/client-stories/client-story-category/ai/)